Resource and Referral
United Auto Workers and General Motors Corp: GM and the UAW established an Elder Care Program, developed by a joint task force of union and management reps and outside consultants, to serve the growing needs of their workers and help caregivers resolve their elder-care concerns. The program offers resource and referral services to all UAW-GM workers and their immediate family members through a third-party service provider. By telephoning the toll-free Elder Care Response Line, members can reach a qualified case manager 24 hours a day and receive personal consultations, educational materials and individualized referrals. There is also a home-assessment component where an employee, concerned about the health and/or safety of an elderly family member who lives far away, can get an in-home assessment by a qualified health-care professional who observed the well-being of the elderly person.
International Brotherhood of Electrical Workers Local 1245 and PGandE: IBEW successfully negotiated an Elder Care Resource and Referral Program for its members. The program refers employees to available information about the types of services and options in the community, resource materials on community referral services, social services groups, outside professionals, and information on social security and Medicare/Medicaid.
Communications Workers of America, International Brotherhood of Electrical Workers and ATandT: CWA and IBEW bargained with ATandT to create a nationwide elder care resource and referral service to help employees locate, evaluate and manage quality care for relatives age 60 and older. The service also provides child care resource and referral, works to develop and expand new child and elder care services, and provides information and training for consumers and caregivers.
